I. ORGANIZATIONAL CONTEXT AND SCOPE

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

The Displacement Tracking Matrix (DTM) has been IOM’s main operational tool for tracking and monitoring the movements and evolving needs of displaced populations since 2004. It has been systematically deployed in medium to large-scale humanitarian response operations in the last eight years, including in all Level 3 emergencies.

The Global DTM Support Team, based in headquarters (Geneva, Switzerland), assembles expertise in operations and coordination, methodology and concept development, mapping and Geographic Information Systems, statistical analysis, database and application system development, and data and information management. The support team has been critical in providing remote and onsite support to DTM field implementation. The team provides a full range of support from the initial development and setup to continuous support on operations, staff deployment, data management, mapping, database systems, and development of information products. At the global level, the team is also striving to enhance the DTM by working on a multitude of initiatives exploring further integration of innovative technologies, improving capacity building components, and designing more streamlined processes.

Under the overall supervision of the Senior DTM Coordination Officer and direct supervision of the DTM Web Development Officer, the selected candidate will be pivotal in the development and maintenance of the DTM global web application platforms and information systems, such as the Global DTM website, and Data Dictionary interface design.

II. RESPONSIBILITIES AND ACCOUNTABILITIES

Specific duties and responsibilities will include the following tasks:

1. Support in designing, developing, administering, and maintaining the various components of DTM Online Portal and ancillary sites. The websites should comply with IOM overall branding guidelines and security guidelines, be functional under bandwidth constraints, compatible with all devices, integrate innovative and dynamic services.
2. Assist in managing the design, development and implementation of a scalable system for report indexing and full text searching capabilities on DTM websites and other application systems as needed.
3. Support in designing, developing, administering and maintaining other web-based systems in support of DTM global and field implementation accordingly as the needs are identified.
4. Assist in the design process and liaise with DTM support team members in headquarters and relevant DTM staff in the field to identify and design corresponding user interface requirements, workflows, and functionalities for systems described in previous points. As needed, create wireframes, storyboards, and prototypes to propose options for implementation.
5. Continuously support in identifying, suggesting, develop, and implement enhancements and improvements to ensure the systems are up-to-date and making the best use of the latest technological improvements for better performance.
6. Support in developing corresponding system and functional documentation and user manual for such systems as required, and provide relevant training to DTM and other relevant staff on the use, administration, and maintenance of the systems
7. Assist in providing advisory and technical support on-site or remotely to DTM field implementation in identification of relevant solutions and requirements to web-based application needs in the field.
8. Ensure that the implementation of the information management systems and application adhere to IOM Data Protection Policy and Information Technology and Communication (ITC) Policies and Standards, including on system and data security.
9. Perform other duties as may be assigned.

III. REQUIRED EDUCATION AND EXPERIENCE

EDUCATION

University Degree in Information Management, Computer Science or a related field from an accredited academic institution.

EXPERIENCE

• Solid understanding of the concepts of user experience, user interface design principles and conceptual design.
• Expert knowledge in HTML, CSS and JavaScript.
• Knowledge of Bootstrap, jQuery and AngularJS.
• Knowledge of industry-standard design tools such as Adobe Photoshop, Illustrator and Dreamweaver is an advantage.
• Design skills and knowledge and attention to details are essential.
• Familiar with content management systems, mainly Drupal 9 or above is an advantage
• Familiar with web development using PHP and JavaScript and practical knowledge of frontend developing by utilizing Ajax
• A deep understanding and experience in rich document indexing and advanced full text search implementation

IV. LANGUAGES

For this position, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

V. COMPETENCIES

The incumbent is expected to demonstrate the following values and competencies:

Values - all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioral indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

VI. ELIGIBILITY CRITERIA

Required:

Applicants to the IOM internship programme must, at the time of application, meet one of the following requirements:

a) Be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); or

b) Be enrolled in a graduate school programme (second university degree or equivalent, or higher); or

c) Have graduated with a university degree and, if selected, must commence the internship within one year of graduation.

How to apply

Interested candidates must submit updated CV and cover letter (in PDF format in only one file with your name and surname) to dtmrecruitment@iom.int adding “DTM Web development Intern” in the subject line, no later than Sunday 26 of March 2023

NOTE: Due to the high volume of applications, only successful candidates will be contacted.